Countries leading in Artificial Intelligence adoption


Over the last three years, the growth of Artificial Intelligence (AI) tools has been exponential. More and more countries and labor sectors are adopting it for different tasks due to the precision of its results and the automation of various activities. Do you know which countries are most accepting of this new technology?

While it is a useful tool that provides endless benefits, especially for the labor and customer service sector, its use and implementation in different companies have been a topic of discussion among those who agree with its benefits and those who oppose it due to fear that it may replace certain workers in the not-too-distant future.

In this regard, in 2022, IBM published the Global AI Adoption Index, conducted by Morning Consult, which shows which countries have adopted AI in their work tasks, accepting it as a tool that improves and optimizes work processes.

Here are some of the most relevant data from this report that demonstrates how Artificial Intelligence has revolutionized the world, especially the business world.


Also check out: How to create a digital marketing strategy based on artificial intelligence?


How has the use of Artificial Intelligence (AI) grown in recent years?

According to the Global AI Adoption Index 2022, the use of Artificial Intelligence has seen significant growth in recent years. In fact, between 2017 and 2022 alone, the increase has been 250%.

The study’s data indicates that this exponential growth is mainly due to the recognition that companies globally have given to AI, especially after the various challenges of a world affected by the Covid-19 pandemic, particularly in the economic sphere.

Some of the main reasons why companies have shown an interest in using Artificial Intelligence are talent and skill shortages, cost reduction, and the automation of key and repetitive processes.

Which countries globally are most accepting of AI?

After an in-depth study in which workers from different labor sectors in a total of 28 countries were surveyed, it was determined that the vast majority of those surveyed feel that AI has more benefits than drawbacks.

In this sense, the top 5 countries that most accept Artificial Intelligence (AI) globally are:

  • China
  • Saudi Arabia
  • India
  • Peru
  • Mexico

The study mentions the following: “AI has the potential to have a transformative impact on society (…) As such, it has become increasingly important to monitor public attitudes towards AI. A better understanding of trends in public opinion is essential to inform decisions related to the development, regulation, and use of AI.”

Latin American countries that use AI the most

On the other hand, the Global AI Adoption Index 2022 also shows the growth and acceptance that Artificial Intelligence (AI) has seen in Latin American countries, where more and more countries are implementing it to improve internal processes in different companies.

In this case, Brazil leads the ranking with a 41% acceptance rate. The 6 Latin American countries with the highest acceptance of AI are:

  • Brazil: 41%
  • Mexico: 31%
  • Chile: 30%
  • Peru: 28%
  • Colombia: 21%
  • Argentina: 18%

With these figures, it is possible to understand the significant progress that Artificial Intelligence tools have made in different countries worldwide, improving and optimizing tasks in different sectors and thereby increasing worker productivity.

Should I consider Artificial Intelligence for my business?

Definitely, considering the implementation of Artificial Intelligence in your business could provide significant competitive advantages. AI has the potential to automate repetitive tasks, analyze large datasets to obtain valuable insights, improve service personalization for your customers, and optimize internal processes.

However, it is essential to carefully evaluate how AI aligns with your business objectives and available resources before making an informed decision. At Primitive Agency, we can help you implement AI tools that improve your customer service processes so that your results are the best.

Write to us at [email protected]  or fill out our contact form to get in touch with us as soon as possible.


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Frequently Asked Questions

What specific benefits has Artificial Intelligence provided to companies that have adopted it?

The adoption of Artificial Intelligence has brought concrete benefits to companies, optimizing operational processes, speeding up decision-making, and improving the customer experience. For example, the automation of repetitive tasks has freed up time for more strategic approaches, while large-scale data analysis has allowed for a deeper understanding of consumption patterns and the identification of opportunities.

Furthermore, the personalization of services and AI-based recommendations has led to increased customer satisfaction and greater efficiency in resource management.

What are the common challenges that companies face when implementing Artificial Intelligence in their operations?

The implementation of Artificial Intelligence in business operations poses notable challenges. These include the need for high-quality and large quantities of data to train effective models, integrating AI with existing systems, concerns about ethics and privacy in data usage, and training staff in new technical skills.

Additionally, understanding and mitigating potential biases in algorithms and managing cultural change within the organization are also crucial challenges that need to be addressed for successful AI adoption.

How does the adoption of Artificial Intelligence affect workers and their roles in companies?

The adoption of Artificial Intelligence impacts job roles by changing the nature of certain tasks. While it automates routine activities, it can also enhance efficiency and accuracy in decision-making.

This may require workers to acquire new skills to effectively collaborate with AI systems and focus on more strategic tasks involving creativity, analysis, and complex decision-making that, together with the assistance provided by AI, deliver impressive and effective results for each sector.

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